The newest Which? survey concerning mobile handset expenditure which questioned 1271 adults aged 16 or over has shown that we in the UK are prone to spending too much with contract packages.
According to Which?, 10 million users in the UK overpay for their mobile phones, claiming that we are paying extra on extra texts, call-time, and data allowance because of going over the monthly allowance from network providers.
The results that Which? claim are “not surprising” have also revealed that over 6 million consumers have no idea that they are reaching or have exceeded monthly limit for call minutes and 5 million didn’t know about their text and data allowance limits.
The survey also showed that we don’t tend to look around for the best deals or are frightened of change as the survey revealed that 18 million users have never even switched mobile providers.
Tom McLennan, head of Which? said that, “You could be spending hundreds of pounds more than you need to on your mobile every year if you’re not on the right tariff.”
McLennan also recommended that consumers who are going over their limits should amend their bills and search for better tariffs to suit their phoning and texting needs.
However, McLennan also claimed that the opposite circumstances was also true, that “If you never go over your agreed line rental, it’s because you’re not using up your allowance so you may be able to save money by finding a cheaper tariff that reflects your usage.”
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